fbq('track', 'Lead');
ENQUIRIES / BOOKINGS: 011 462 9322 / 074 580 6040 / info@alprodgers.co.za
Copyright © Al Prodgers Comedy
ENQUIRIES / BOOKINGS:  0114629322 / 0745806040 / info@alprodgers.co.za
CONTACT US ENQUIRIES / BOOKINGS: 011 462 9322 074 580 6040 info@alprodgers.co.za www.alprodgers.co.za
FOLLOW US Visit our social profiles for regular tweets and posts

Professional Speaker Association of SA
Professional Member of
10 April 2018 Use this one technique to master difficult conversations. “Hell is other people” said the philosopher and business conversations often prove that this is true. However,  if your verbal communication is not getting the positive results you want, why not try something different? Let’s look at how we can practically apply the simple mantra “Yes! And…” in a business situation. It works like this: In any conversation, we take a moment to say “Yes” to the person who spoke just before us, to recognise their offering towards the final outcome of the meeting. It’s a concise way of saying, “Thank you for bringing your best thoughts/efforts to this interaction and sharing them with us.” Saying “Yes” is more positive than simply moving on without an acknowledgement. It wins you a huge emotional payoff. It’s more personal and increases trust in the room. It also requires more from you. It demands that you make a connection with, and commitment to, your colleagues. (For a more detailed look at advantages of saying “Yes”, have a look at this post  Why should I say “Yes” to someone if I don’t agree with them?) Remember that you are acknowledging the person’s contribution, NOT necessarily agreeing with it. You’re merely saying: “I hear your point of view… This is what we have to work with so far... Now, let’s build together.” Then you offer to add something of your own into the mix. In essence, you’re finding a way to make your unique contribution in a way that does not trigger conflict or competition between personalities. It’s this bit, the “And…” portion of a Constructive Conversation, that’s vital. It’s the point where you begin to collaborate towards a common goal. We treat every person’s contribution as raw material which we use to build a concrete result. We choose to postpone criticism in favour of encouraging and maximising every person’s participation. After all, that’s the reason you were invited to attend the meeting in the first place, to participate. Ideas are living creations. Like children or plants, they need time, space and encouragement to grow into healthy and robust entities. The “Yes! And…” response is literally the moment when you decide not to crush something, instead, embarking on a process that starts with, “Okay, even if this is imperfect, what can I BUILD with it?” In my interactive workshops we tailor easily applicable exercises to discover the steps and benefits of “Yes! And…” We experiment practically to model best ways of problem solving and conflict resolution in teams. Next instalment, I’ll try to encapsulate some of those learnings for you. Al
FOLLOW US

Free Access to Al's Communication Tools to have "Constructive Conversations":

A bi-weekly emailer with practical tips & techniques to Build Better Business!

AL PRODGERS BLOG
Constructive Conversations Privacy Policy
AL PRODGERS BLOG
ENQUIRIES / BOOKINGS:  0114629322 / 0745806040 / info@alprodgers.co.za
ENQUIRIES / BOOKINGS:  0114629322 / 0745806040 / info@alprodgers.co.za
Copyright © Al Prodgers Comedy
CONTACT ENQUIRIES / BOOKINGS: e: info@alprodgers.co.za t: +27114629322 / +27745806040
FOLLOW US Visit our social profiles for regular tweets and posts
  
Professional Speaker Association of SA
Professional Member of
Looking forward to connecting, Al
10 April 2018 Use this one technique to master difficult conversations. “Hell is other people” said the philosopher and business conversations often prove that this is true. However,  if your verbal communication is not getting the positive results you want, why not try something different? Let’s look at how we can practically apply the simple mantra “Yes! And…” in a business situation. It works like this: In any conversation, we take a moment to say “Yes” to the person who spoke just before us, to recognise their offering towards the final outcome of the meeting. It’s a concise way of saying, “Thank you for bringing your best thoughts/efforts to this interaction and sharing them with us.” Saying “Yes” is more positive than simply moving on without an acknowledgement. It wins you a huge emotional payoff. It’s more personal and increases trust in the room. It also requires more from you. It demands that you make a connection with, and commitment to, your colleagues. (For a more detailed look at advantages of saying “Yes”, have a look at this post  Why should I say “Yes” to someone if I don’t agree with them?) Remember that you are acknowledging the person’s contribution, NOT necessarily agreeing with it. You’re merely saying: “I hear your point of view… This is what we have to work with so far... Now, let’s build together.” Then you offer to add something of your own into the mix. In essence, you’re finding a way to make your unique contribution in a way that does not trigger conflict or competition between personalities. It’s this bit, the “And…” portion of a Constructive Conversation, that’s vital. It’s the point where you begin to collaborate towards a common goal. We treat every person’s contribution as raw material which we use to build a concrete result. We choose to postpone criticism in favour of encouraging and maximising every person’s participation. After all, that’s the reason you were invited to attend the meeting in the first place, to participate. Ideas are living creations. Like children or plants, they need time, space and encouragement to grow into healthy and robust entities. The “Yes! And…” response is literally the moment when you decide not to crush something, instead, embarking on a process that starts with, “Okay, even if this is imperfect, what can I BUILD with it?” In my interactive workshops we tailor easily applicable exercises to discover the steps and benefits of “Yes! And…” We experiment practically to model best ways of problem solving and conflict resolution in teams. Next instalment, I’ll try to encapsulate some of those learnings for you. Al
FOLLOW US

Free Access to Al's

Communication Tools to have

"Constructive Conversations":

A bi-weekly emailer with practical tips & techniques to Build Better Business!
Constructive Conversations